Zoom

As a host in a Zoom meeting, you can choose to save recordings of your meeting to your desktop, or to the cloud.

If you choose to save your meeting recording to the cloud, it will be automatically transferred to your Meeting Recordings folder in your My Folder in Panopto (https://clarku.hosted.panopto.com/).

Back-up recordings are also saved to the Zoom web portal but are only available for 28 days after the meeting. You can view these back-up recordings at https://clarku.zoom.us/, and click on Recordings in the left-side menu.

If you have any questions about Zoom recordings, please contact the Clark University Help Desk at helpdesk@clarku.edu or 508-793-7745.

Zoom’s Support Website

Zoom’s support website offers a wealth of useful videos, how-to guides and in-depth information about the application’s settings and features. For all questions, we recommend visiting there first. Click here, or visit https://support.zoom.us/hc/en-us for Zoom’s support website.

Clark Created Guides

• Zoom Participant Guide
• Zoom Host Guide
• Articles about Zoom from ITS’s Newsletter, Bits and Bytes

Additional Support

Contact the Clark University Help Desk for additional support. Click here for more information on the Help Desk.

Webinars are a type of Zoom meeting that is used for large informational (rather than collaborative) gatherings. For a general overview, click here to learn more about Zoom webinars.

Webinars are not part of our standard Zoom license. While standard Zoom meetings are appropriate for most events, departments or individuals have two options for purchasing a webinar license.

Annual Webinar Licenses

Departments can purchase a webinar license through ITS. The prices below are for new licenses, and represent full ‘year’ pricing; though the cost will be pro-rated until the beginning of June of the following year. If you’re interested in purchasing a license, please email helpdesk@clarku.edu.

• Webinar (limit 500 attendees): $690 annual
• Webinar (limit 1000 attendees): $3400 annual
• Larger webinars available on request

Existing webinar license holders may have different pricing. Please contact the Help Desk for more information.

Please note that requesting webinar licenses isn’t instant and takes about 2-3 weeks to process both internally and through Zoom. Additionally, Zoom can take some time to increase the limit on an existing webinars so choosing the right level initially is important.

One-off Webinars

You can purchase a one-off webinar license (if available for your chosen dates) for up-to 1000 participants for $100 per Webinar session. If you’re running a single event with multiple sessions, please contact us for a quote. Days and times  of webinars using a one-off webinar license (including any practice sessions) do need to be scheduled at least 14 days in advance.

Please email media@clarku.edu  for more information about one-off Webinars.