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Clark University
Office of
Information Technology Services

Clark University uses GlobalProtect as our Virtual Private Network client. Global Protect is available for Windows, Mac, Linux and mobile devices and is required to connect to protected Clark resources when off-campus.

Connect using Global Protect

The download and instructions below are suitable for Windows and Mac devices. For Linux and mobile devices, please see the FAQs below.

You must be off-campus to download, install and connect to Global Protect

If you need to install Global Protect while on-campus, please contact the Help Desk.

Frequently Asked Questions

What operating systems can connect using Global Protect?

The links above provide a VPN client for Windows and Mac OS.

While ITS does not officially support Global Protect for Linux and mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app – it should be published by Palo Alto.

Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.

Can I install VPN on my mobile device?

While ITS does not officially support Global Protect for  mobile devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app – it should be published by Palo Alto.

Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.

Can I install VPN on my Chromebook?

While ITS does not officially support Global Protect for Chromebooks, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app – it should be published by Palo Alto.

Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile, Chromebooks and Linux clients.

Can I install VPN on my Linux device?

While ITS does not officially support Global Protect for Linux devices, many community members have found it very easy to connect by following the instructions below. When downloading apps, ensure that you are installing the correct official app – it should be published by Palo Alto.

Once installed, follow the app prompts to connect to vpn2.clarku.edu This connection address should only be used on mobile and Linux clients.

How can I get help with VPN?

To get started with the GlobalProtect client, use the links and step-by-step instructions above.

If you have any questions, please contact the Help Desk (helpdesk@clarku.edu, 508 793 7745).

What is VPN?

A Virtual Private Network (VPN) is a secured private network connection built on top of a public network, such as the Internet. A VPN provides a secure encrypted connection, or tunnel, over the Internet between an individual computer (such as a computer off campus) and a private network (such as Clark’s).

Use of Clark’s VPN allows members of the Clark University community to securely access Clark University network resources as if they were on the campus. In order to access those computing resources hosted at Clark University which are restricted to on-campus access only, use of our Virtual Private Network is required.

Who can use Clark’s VPN?

Clark’s VPN software can only be downloaded and installed by Clark’s faculty, staff or currently enrolled students.

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Contact Information

ITS Help Desk

Office Location

1-508-793-7745

helpdesk@clarku.edu

Academic Commons, Plaza Level

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