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Clark University
Office of
Information Technology Services

VLabs is changing!
Over Summer 2024, ITS will switch to a new method of providing remote access to software and devices. Instead of accessing cloud computers, VLabs will now allow you to connect to on-campus public devices. Read more below!

VLabs is a service that allows students and faculty to access available on-campus devices from their personal computers while on or off campus. VLabs offers users access to specialist software that they may be unable to install on their own devices – for example, using Microsoft Access on an Apple device.

Connecting to VLabs is a straightforward process. When you click the “Connect to VLabs” button and sign in you’ll be presented with a campus map displaying all available computers. Once you’ve identified a device with the desired software, you can connect remotely using your Clark credentials. At certain times, devices or labs may be offline due to scheduled classes. Be sure to check the schedule before planning an extended work session.

As always, you should not save work to the device itself, and instead save all work to OneDrive.

Frequently Asked Questions

How do I connect to a computer on VLabs? Click here to view instructions on connecting to and saving files in the VLabs environment
What software is available on VLabs?
Screenshot of software filter

Since VLabs connects to on-campus devices, the software available will be the same as discussed and outlined on our campus software page.

When you connect to VLabs, you can search for available devices with the software that you’d like to use, as seen in the screenshot.

How do I request access to VLabs for my students?

When possible, students should use personal devices to access software. Almost all of our academic applications are available for students to install on their own computers, so don’t hesitate to contact the Help Desk for support with software installations.

If you have students who need access to a software that isn’t compatible with their personal device (for example, Access on a Mac, or many applications on Chromebooks), they are able to use on-campus public computers in person, or via VLabs. Please note this is first-come, first-serve basis.

Who can I ask for help with VLabs?

Please contact the Help Desk for more help on this service.

Connect to VLabs get help
Contact Information

ITS Help Desk

Office Location

1-508-793-7745

helpdesk@clarku.edu

Academic Commons, Plaza Level

Check Systems Status

Winter Break 2024 hours

OPEN

  • Dec. 18 – Dec. 20: 8 am – 5 pm
  • Dec. 23: 10 am – 2 pm*
  • Dec. 27: 10 am – 2 pm*
  • Dec. 30 – Dec. 31: 10 am – 2 pm*
  • Jan. 2 – Jan. 3: 8 am – 5 pm
  • Jan. 6 – Jan. 10: 8 am – 5 pm

* Open remotely (no walk-up service)

CLOSED

  • Dec. 21 – Dec. 22
  • Dec. 24 – Dec. 26
  • Dec. 28 – Dec. 29
  • Jan. 1
  • Jan. 4 – Jan. 5