Custodial Services
Basic Daily Services
- Corridors, Stairs, and Common Areas
- Restrooms
- Pick up any litter.
- Empty all trash receptacles and replace liners as needed.
- Clean and disinfect water fountains.
- Clean kitchenettes area (after-hours only).
- Dust window sills.
- Clean glass doors .
- Clean elevator, including elevator tracks and saddles.
- Vacuum all floors.
- Wet-mop all hard floor surfaces in entryway, corridors, kitchens, stairwells, elevators, and common areas.
- Pick up any litter.
- Empty trash and replace liners as needed.
- Refill all paper products and soap dispensers.
- Clean all sinks, counter tops and mirrors.
- Clean all toilet bowls, urinals, and toilet fixtures with a disinfectant.
- Wipe down all toilet partitions with a disinfectant.
- Dust mop or vacuum floors.
- Wet mop floors.
Basic Weekly Services (once per week)
- Office Cleaning
- Corridors and Stairs
- Bathrooms
- Vacuum carpeted floors.
- Dust window sills, trim, and furniture (personal items will not be moved).
- Spot clean walls, fixtures, and furniture.
- High-dust all horizontal and vertical areas.
- Spot-clean carpets.
- Spot-clean walls.
- High-dust all areas
- Dust ceiling vents
Basic Monthly Services (once per month)
- Corridors
- Bathrooms
- Clean trash receptacles
- Clean trash receptacles.
- Wash all walls with disinfectant.
- Machine-scrub floors with disinfectant
Biannual (twice per year)
- All Areas
- Steam-clean carpeted areas.
- Strip and wax tiled areas.
- Machine scrub restroom floors.
Emergency Issues
During normal business hours, all facilities-related emergencies should be directed to Facilities Management by calling extension 7566 (508-793-7566).
Outside normal business hours, all facilities related emergencies should be directed to University Police by calling extension 7575 (508-793-7575).
Routine facility related issues should be reported by submitting an online work request at https://fmworkorder.clarku.edu/. Online work requests can only be submitted from within the Clark campus network — e.g., you need to be on the Clark network in order to use the work order system.
Hours
Custodial Services custodians work three shifts:
- First shift works Monday through Friday from 7 a.m. to 3:30 p.m.
- Second shift works Monday through Friday from 3 p.m. to 11:30 p.m.
- Third shift works Sunday through Thursday from 11 p.m. to 7:30 a.m.
- Supplemental weekend Custodial staff are added as needed during the academic year.
- Event support services regular schedule is Monday through Friday from 7 a.m. to 3:30 p.m.
Facilities Management
501 Park Avenue
Worcester, MA 01610
1-508-793-7566
1-508-793-8851
Monday through Friday
9 a.m. – 5 p.m.
For emergencies outside of normal Facilities Management hours, please contact University Police at 1-508-793-7575.