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Custodial Services

Basic Daily Services

  • Pick up any litter.
  • Empty all trash receptacles and replace liners as needed.
  • Clean and disinfect water fountains.
  • Clean kitchenettes area (after-hours only).
  • Dust window sills.
  • Clean glass doors .
  • Clean elevator, including elevator tracks and saddles.
  • Vacuum all floors.
  • Wet-mop all hard floor surfaces in entryway, corridors, kitchens, stairwells, elevators, and common areas.
  • Pick up any litter.
  • Empty trash and replace liners as needed.
  • Refill all paper products and soap dispensers.
  • Clean all sinks, counter tops and mirrors.
  • Clean all toilet bowls, urinals, and toilet fixtures with a disinfectant.
  • Wipe down all toilet partitions with a disinfectant.
  • Dust mop or vacuum floors.
  • Wet mop floors.

Basic Weekly Services (once per week)

  • Vacuum carpeted floors.
  • Dust window sills, trim, and furniture (personal items will not be moved).
  • Spot clean walls, fixtures, and furniture.
  • High-dust all horizontal and vertical areas.
  • Spot-clean carpets.
  • Spot-clean walls.
  • High-dust all areas
  • Dust ceiling vents

Basic Monthly Services (once per month)

  • Clean trash receptacles
  • Clean trash receptacles.
  • Wash all walls with disinfectant.
  • Machine-scrub floors with disinfectant

Biannual (twice per year)

  • Steam-clean carpeted areas.
  • Strip and wax tiled areas.
  • Machine scrub restroom floors.

Emergency Issues

During normal business hours, all facilities-related emergencies should be directed to Facilities Management by calling extension 7566 (508-793-7566).

Outside normal business hours, all facilities related emergencies should be directed to University Police by calling extension 7575 (508-793-7575).

Routine facility related issues should be reported by submitting an online work request at https://fmworkorder.clarku.edu/. Online work requests can only be submitted from within the Clark campus network — e.g., you need to be on the Clark network in order to use the work order system.

Hours

Custodial Services custodians work three shifts:

  • First shift works Monday through Friday from 7 a.m. to 3:30 p.m.
  • Second shift works Monday through Friday from 3 p.m. to 11:30 p.m.
  • Third shift works Sunday through Thursday from 11 p.m. to 7:30 a.m.
    • Supplemental weekend Custodial staff are added as needed during the academic year.
    • Event support services regular schedule is Monday through Friday from 7 a.m. to 3:30 p.m.
Contact Information

Facilities Management

Office Location

501 Park Avenue
Worcester, MA 01610

1-508-793-7566

1-508-793-8851

facilities@clarku.edu