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Clark University
Center For
Counseling and Personal Growth

The Center for Counseling and Personal Growth (CPG) is pleased to announce the addition of Uwill Services to better support the mental health needs of the Clark community.

Uwill is a mental health platform built to support colleges by supplementing on-campus resources with a range of virtual services including teletherapy, on-demand wellness, and crisis support. You can access Uwill by going to https://app.uwill.com/.

Clark’s Uwill Services fall into three categories:

  • Teletherapy via video, phone, chat, or message (Umatch) – Immediate access to scheduling an appointment with a licensed clinician based on student needs and preferences. Students can choose their clinician based on the clinician’s specialties, identities, availability, and so much more. Students have access to up to seven (7) 30-minute teletherapy sessions by video and options for sessions by phone, online chat, and messaging. This is a great option for students seeking (1) evening and weekend sessions, (2) text-based support, (3) therapy in languages other than English, and (4) other specialized areas of treatment that we don’t offer within our CPG team.
  • On-demand wellness events (Urise) – Unlimited access to yoga, meditation, mindfulness, and lifestyle resources for self-help or as a complement to therapy.
  • After-hours crisis support (Uhelp) – Available anytime CPG is closed by calling the CPG office at 508-793-7678 and selecting option #2 (previously called CPG After Hours). Students will be connected to a licensed counselor trained in crisis response. This service can also be accessed by using the Uwill QR code displayed around campus. If a student is determined to be high risk, University Police will be contacted to facilitate hospitalization. Worcester or local police will be called if the student is off campus. Access to Uhelp is available is free and unlimited.

The crisis connection line is a toll-free number accessible to students located in the states. For the teletherapy, students can use this offering internationally. Anyone traveling to a new location (state or country), they will need to update the location in the profile before searching for a provider. The providers are licensed based on location, so it is important for students to make this change.

Because this is new, we know you may have questions. Please look through the list of frequently asked questions and reach out to Mary Xatse, CPG’s Assistant Director for Clinical Services (MXatse@clarku.edu) with any additional questions, feedback, and concerns. Alternatively, you can fill out the Uwill Feedback form online.

Frequently Asked Questions

Yes! CPG will continue to offer in-person sessions in our office at 114 Woodland St. with our in-house team of clinicians.

Yes! If you need additional sessions once you’ve used up your allotted Umatch credits, you are welcome to reach out to CPG for ongoing therapy with a clinician on the CPG team.

Nope, like all CPG supports, Uwill services are 100% free for Clark University students.

Visit https://app.uwill.com/ or scan one of the QR codes around campus to sign up for an account using your Clark credentials. From there, you’ll be taken to a dashboard with options for accessing all of the Uwill services.

This is a new collaboration for CPG so we are eager to hear about your experiences in using this service. You can reach out to Mary Xatse, CPG’s Assistant Director for Clinical Services (MXatse@clarku.edu) at any time with feedback or concerns. Additionally, CPG will be hosting listening sessions to receive community feedback on Uwill. Keep an eye out on your Clark email for more information on date, time, and location.

Contact Information

Center for Counseling & Personal Growth

Office Information

  • 114 Woodland Street
    Worcester, MA 01610

  • 9 a.m. – 5 p.m., Monday through Friday (closed from 12 – 1 p.m.)

  • 1-508-793-7678
  • counseling[at]clarku[dot]edu