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Conduct Process

Jonas Clark Hall

The University conduct system responds to complaints concerning the infringement of students’ rights and alleged violations of the Student Code of Conduct by students or student groups.

Students who do not wish to bring a complaint to the University’s conduct system may attempt to resolve the matter informally with the assistance of a member of the Dean of Students staff, a faculty member, a counselor, a peer, or a member of the University Police Department.

Filing a Report

A report that involves a student or student group or organization’s alleged violation of the Student Code of Conduct will be handled by the Office of Community Standards, except sexual misconduct cases, which will be referred to the Title IX Coordinator in the Clark University Title IX Office, where the Sex-Based Harassment and Discrimination Policy and Procedures will apply.

Any member of the Clark community may file a written report with OCS alleging that a student or a student group or organization violated one or more specific policies of the Student Code of Conduct. Clark community members submitting a report should also include the names of any witnesses to the alleged conduct so they can be contacted, at the discretion of OCS, to submit personal statements or participate in the conduct process. OCS may, at its discretion, initiate the University’s conduct process based on the information shared in any report.

Initiation of the Conduct Process

Upon receiving a report, OCS, under the rights of the Dean of Students, will assess the report and will determine whether to initiate the conduct process based on a review of all information provided by the complainant or detailed in the incident report. OCS has the discretion not to pursue the conduct process based on the circumstances of a particular report.

During the conduct process, OCS aims to contact students during regular business hours and schedule meetings when students are not in class, unless there are health, safety, or welfare concerns thatrequire immediate attention. If OCS contacts a student, they will do so from an email address or phone number associated with the University, identify themselves, and clearly explain the nature of the communication.

All official communication with students regarding the conduct process will be sent to the student’s Clark University email address. In the event that a student’s Clark email account is deactivated, the University may use an alternative method of communication (e.g., the personal email address on file or a physical mailing address) to ensure essential information is delivered.

Notification and Charge Letter

Upon the initiation of the Conduct Process, a student alleged to have violated the Code will receive notice via their University email. The notification and charge letter will inform them that a report has been filed, and the University is initiating the conduct process. The notification and charge letter will contain the following information:

  • The date and time of the alleged incident
  • The conduct charges being brought against the student under the Code
  • A copy of the Student Code of Conduct
  • The date and time for an initial meeting with an OCS staff member or their designee
  • Notice that the student will receive a redacted copy of the report at least two business days prior to their meeting with the OCS staff member; however, they can affirmatively request a copy of such report prior to that time by emailing OCS.
  • The name of the designated hearing officer, if a hearing officer has been assigned at that time.

Any meetings related to the case, including the initial meeting, will be scheduled when the student has no classes.

If, during the conduct process, OCS decides to charge a student with new violation(s) of the Code, OCS will send the student an updated notification and charge letter via email with all the information listed above. This updated letter will be sent at least two business days before a scheduled conduct meeting.

Preliminary Meeting

Preliminary meetings are set up to inform students where their case is being referred to be heard — either an administrative hearing or the University Conduct Board.

Cases are referred to these meetings/hearings/boards for a number of reasons:

  • If the severity of the alleged violation and/or the student’s prior conduct history requires a board/hearing/meeting.
  • If, during a Conduct Process Review, it is determined by the appeals officer that the case should be reheard via a board/hearing/meeting.

Due to confidentiality, OCS will not share any incident report physically or electronically with any student. However, all students have the right to read the incident report and review evidence before their meeting. Please email the Office of Community Standards to schedule a time to come read your report.

Each preliminary meeting will include the following:

  1. Reading of the incident report
  2. Review of the charges and why these policies are in place
  3. Informing the student which process the case is being referred to
  4. Information about the structure of the meeting/hearing/board
  5. The date, time, and location for the meeting/hearing/board
  6. Review of the Conduct Review (aka appeals) Process
Initial Meeting

During the initial meeting, the OCS staff member or their designee will explain the conduct process and inform the student of the alleged violation(s). The student will be provided the opportunity to accept responsibility for the alleged violation(s) during the intial meeting, but is not required to do so.

A single initial meeting will be held for an incident involving multiple students, unless otherwise determined by OCS. For incidents involving multiple students charged with the same violation(s), OCS may choose to hold a group meeting or individual meetings, based on the circumstances of the case and at the discretion of OCS.

If the student denies responsibility at the initial meeting, then OCS will schedule an Administrative Hearing or a University Conduct Board Hearing, where a determination of responsibility will be made. If the student accepts responsibility during the initial meeting, the conduct process will move directly to sanctioning.

Evidence Gathering

In certain cases, OCS may gather additional evidence after a report is received and the notification and charge letter has been issued. Such evidence may be gathered in cooperation with the University Police, academic departments, Residential Life and Housing, and other relevant offices, agencies, and departments. Evidence gathering may also include interviewing witnesses

The parties involved in the conduct process will have the right to review evidence prior to any hearing. If new evidence is discovered, such evidence will be made available to the parties no more than three business days prior to any hearing.

Items Confiscated

Items confiscated from students in connection with the conduct process or other University policy violations may not be returned.

Hearings

There are two types of hearings for student conduct cases:

(1) Administrative Hearings facilitated by OCS or other designated staff

(2) University Conduct Board (“UCB”) Hearings

OCS may designate staff members as hearing officers for student conduct matters. OCS refers alleged violations to the appropriate type of hearing. Hearings are not open to the public, including other members of the University community, parents, family members, or legal counsel, unless an individual is serving in an approved role, such as an advisor, in accordance with the conduct process.

Administrative Hearing

During an Administrative Hearing, one to two trained hearing officers designated by OCS will review and discuss the case with the respondent. The Administrative Hearing will review the report, examine all gathered evidence, and hear from witnesses, if applicable. After the Administrative Hearing, the hearing officer(s) will evaluate the evidence gathered to determine if the respondent is responsible for the alleged violation(s) of the Code using the preponderance of the evidence standard.

If the student is found responsible for the alleged violation(s), the hearing officer(s) may impose appropriate sanction(s). The hearing officer’s or officers’ decision and the Officer of Community Standards will assign sanctions to the student within seven business days, unless the student has otherwise been informed by the University.

The student may appeal the decision and sanctions. For further information on the appeals process, please see page 11 of the Student Code of Conduct.

University Conduct Board (UCB)

University Conduct Board (UCB) is composed of five members appointed by OCS or their designee for each UCB Hearing: one faculty member, one faculty or staff member, one university administrator (dean, VP, associate dean, or director), and two students. Together, these five members are referred to as the “Board.” Faculty members eligible to serve on the Board are drawn from a pool of three faculty representatives appointed by the Faculty Assembly.

OCS will select a chair of the University Conduct Board. The chair presides over the UCB Hearing, determines all procedural matters, and, along with other Board members selected for the hearing, determines the relevance of the testimony and evidence available.

During the UCB Hearing, the Board reviews relevant reports, documents, and evidence. The Office of Community Standards will appoint a student conduct administrator, who may be the Chair of the UCB or a member of OCS staff. The student conduct administrator presents the alleged violation(s) of the Code, and the respondent enters a plea of “responsible” or “not responsible” for each alleged violation. The Board then questions the respondent, followed by individuals appearing as witnesses (if any), which may include the complainant.

After the UCB Hearing, the Board deliberates in a closed session and evaluates the evidence gathered to determine if the respondent is responsible for the alleged violation(s) of the Code. The student conduct administrator is available during the deliberations to offer any assistance as requested by the Board. The determination that the respondent is responsible or not responsible requires a simple majority of votes.

The Board will recommend a finding of either “responsible” or “not responsible” for each alleged violation, as well as recommended sanctions if the respondent is found to be responsible. These recommendations are submitted to the OCS, which reviews and makes the final decision on both the findings and any sanctions imposed.

Within seven business days of the Board’s decision, the Office of Community Standards will notify the respondent via email of the outcome of the hearing and any sanctions imposed, unless the student has otherwise been informed by the University.

Board members are required to maintain the privacy of information shared during the student conduct process and shall not discuss student conduct records, votes taken, or hearing proceedings outside of deliberations and in communicating their decision to the OCS.

Appeals

Who Can Appeal

Students found responsible for violating the Code may appeal the decision and/or the sanction(s). Note: A student who accepted responsibility and accepted the sanction(s) may not appeal after the sanction(s) become effective.

Grounds for Appeal

An appeal will be considered based only on the respondent’s and complainant’s (as applicable) substantiated claim of one or more of the following:

  1. A procedural error materially impacted the outcome (e.g., substantiated bias, material deviation from established procedures). This procedural error must be described in the request for appeal. Minor or harmless deviations from the process will not invalidate the proceedings.
  2. The discovery of relevant additional evidence that was unavailable during the original conduct process but has since become available and could materially impact the outcome. A summary of this new evidence, why it was previously unavailable, and its potential impact must be included in the request for appeal.
  3. The severity of the sanction imposed is not appropriate for the violation(s).
Appeals Process

Appeal requests must be submitted in writing, via email, to the Dean of Students or their designee within seven business days of the date of the determination on responsibility and sanctions. Failure to request an appeal within the allotted time will render the original decision final.

Student Status Pending an Appeal

An appeal does not postpone the imposition of sanctions.

Appeal Outcome

TThe outcome of the appeal will be communicated via email to the respondent within five business days after the Dean of Students or designee concludes their appeal deliberations. The Dean of Students or designee may grant an appeal and refer the matter to the original decision-making body (Administrative Hearing or UCB Hearing) for a reopening of the proceedings and a reconsideration of the original determination, or the Dean of Students or designee may alter any determination and/or sanction directly. If an appeal is denied, the original determination stands. The appeal decision of the Dean of Students or designee is final.

Conduct Records

The electronic case file and the recording of the UCB Hearings will be maintained by the OCS on each case presented for five years after the student has graduated or left Clark. The case file will include all related documents and correspondence.

All information contained in these files shall be confidential, with the following exceptions:

  • OCS staff will have access to the files.
  • Administrative Hearing officers and UCB members will have access to relevant case materials through the Office of Community Standards only as needed and for the limited purpose of preparing for and participating in a specific case. Access is provided for the duration of their involvement in that case.
  • The respondent shall have access to appropriate files during the duration of the case.
  • The recording of the UCB Hearing can be accessed (limited to listening to the audio recording of the UCB hearing in a space designated by OCS) by the respondent to formulate an appeal.
  • If an appeal is submitted, the file, including the recording of the UCB Hearing, will be made available to the Dean of Students or their designee for the purpose of deciding the appeal.

Periodically, information concerning conduct files and disciplinary action may also need to be made available, as necessary, to other appropriate individuals at Clark with a “need to know,” including but not limited to University Police, the Athletics Department, Title IX Coordinator, University legal counsel, the Division of Student Success, and the offices of the Dean of the College, Dean of Graduate Studies, International Students and Scholars, and Study Abroad.

Legitimate requests for “good standing status” from Student Council and University officials are honored by the Office of Community Standards.

In addition, students applying to professional schools, transfer institutions, governmental agencies, or the military should know that these entities routinely request such information concerning their applicants. As part of the application process to these programs, students often provide formal permission to release confidential information. A written request for a dean’s recommendation provides a student’s consent for releasing information about disciplinary records at Clark.

Contact Information

Office of Community Standards

Office Location

Alumni and Student Engagement Center
2nd Floor
950 Main Street
Worcester MA 01610

community-standards@clarku.edu