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The Student Accounts Office knows how important customer service is to Clark University students. Please feel free to contact us, should you have any comments or questions.
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Loan Entrance Interview
All first year students, including transfer students, who will be
receiving federal student loans (Federal Perkins and/or Federal Subsidized and
Unsubsidized Stafford Loan) are required to take part in an Entrance Interview.
Please know that failure to complete an Entrance Interview will prevent
your federal student loan proceeds from being disbursed to your student account,
thus leaving you with a balance due.
Students will be notified during the summer (mid-July) regarding the need to
complete an entrance interview. The entrance interview for both Stafford
and Perkins Loans are done via the web at www.ecsi.net.
Students will also electronically sign their Perkins Master Promissory note during the
on-line entrance process.
Loan Exit Interview
All graduates, as well as any students who are no
longer enrolled as a full time student at Clark University, who have received
Federally Guaranteed Student Loan Proceeds (i.e. Perkins, Subsidized and
Unsubsidized Stafford Loan (s), (NIL) MA No Interest Loans) are required under
Federal Law to take part in an Exit Interview.
Please know that this is a Federal mandate.
If you are graduating, failure to complete an exit interview will result
in your Diploma being withheld.
All
graduating students will receive notification from the Office of Student
Accounts when it is time to compete their loan exit (typically this notification
is mailed the end of March). Exits are done via the Web at www.ecsi.net.
Students who withdraw from the University, or are enrolled less than half time
will be mailed exit interview materials at their home address and are asked to
complete and return it in a timely manner.
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